Pre-sales Consultation

ONA Foundry provides comprehensive pre-sales consultation services to ensure that customers clearly understand their options and make informed decisions. These services include:

1. Material Selection: ONA provides detailed advice on material selection, casting process and product design. When you are unsure about which material to use, we can recommend it based on your ore conditions, local climate, machine working hours, etc.

2. Product and Process Information: ONA provides in-depth information on various casting methods, such as sand casting, shell casting, die casting and investment casting. This helps customers choose the process that best suits their needs.

3. Technical Support: Pre-sales consultation includes technical support, you can provide pictures and videos, and our engineers will analyze whether you need to replace spare parts.

4. Customization Options: ONA ensures that customers are aware of all available customization options, including logo incorporation, color customization and casting number placement. This enables customers to customize the final product to their exact specifications.

5. Cost and Lead Time Estimates: ONA provides detailed cost estimates and lead times for different casting options. This helps customers plan budgets and production schedules effectively.

6. Quality Assurance: ONA not only produces according to the original factory drawings, but also provides OEM services for the original factory. Quality inspection is carried out once when the product is completed and before shipment, and a test report is provided. Production process tracking is provided during production, including but not limited to pictures, videos, etc., which can ensure that the customer's final product meets high quality standards.

By providing these pre-sales consulting services, ONA aims to build a strong relationship with customers, improve their satisfaction, and ensure a smooth transition from initial inquiry to final product delivery.